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Call us on 09 525 2000
FREE DELIVERY AUCKLAND WIDE**
Same day delivery Auckland wide & overnight delivery NZ wide. Click here for details.
**Excludes Mothers Day, Valentines, Sunday and Public Holidays
 
PICK UP IN STORE
Find out about our in store pick up options at Sylvia Park or Botany Town Centre

Delivery Policy


Free delivery Auckland wide policy

Our free delivery service only applies to orders that are placed through our website. In store ordering for delivery will be charged at our flat rate of $12 or more depending on the area that the delivery is going to.

Please see Map Below for an indication of the areas that are covered under our Free Delivery Service.


Nation-Wide Deliveries

The cut-off for Nation-Wide deliveries over the Christmas period is Friday 16th December. The cost of delivery outside of Auckland is $25.00, this includes both the North and South Island. To ensure an efficient and timely execution of our deliveries going Nation-Wide, we require at least 48 hours notice, if you require delivery the following day. For residential and main township areas out of Auckland we can guarantee next day delivery if the order is placed before 10am the day before.

For rural addresses outside of Auckland please allow up to 2-3 working days after placing your order, as this service is not a direct delivery. We accept no responsibility for not meeting a specific delivery date for Rural Deliveries, or the theft or damage of goods after delivery is made- we reserve the right to cancel an order if the nature or location of the delivery area risks the quality of our flowers upon arrival. A full refund will be issued if this is the case. For more information about our Overnight courier service, please contact our florists on (09)5252000.


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Weekday Flower Delivery within Tomuri's standard Auckland area - no charge.

Same day delivery to a business or a home is simple for us. Actually, if you place your order for delivery to a business before 1pm (NZST), we guarantee it to be there before 5pm. If it’s a public holiday, we’ll get to it the next business day. For a home delivery, you`ve got until 2pm (NZST) and we`re sure to get it there by 7pm
[New Zealand Wide Delivery] Waka Express VIP Delivery - $25.00

When it’s urgent, it’s urgent. At Tomuri & Co. we get this. For Express VIP delivery that gets there by the time you need, select our URGENT delivery option. Give us a call on (09)5252000.

We’ll get things rolling super fast and meet that deadline.


If no-one is home to receive the flowers, a ticket note will be placed in the recipients letter box to advise that they have missed them on arrival. In any event, the flowers are well wet-wrapped for longevity and wrapped for protection. They will be left either on the back door, front door, garage or where ever is safest. Tomuri & Co. hold no responsibility if the flowers are damaged or stolen. Our couriers are professional floral couriers who are dedicated to the precious handling of our product.

Please Note: All Rural (R.D) Addresses are not part of our standard free delivery zones. This service is extra and should be arranged with a Tomuri & Co. staff member prior to ordering from our site. If you are unsure as to whether or not your delivery area falls under the Free Delivery service, please contact us on (09) 525 2000 and we will be happy to assist you. For more information on our free delivery zone and map showing free delivery areas please see Map below.

Valentines Day/Mothers Day 2017

Due to the high volume of orders on these days, we can't guarantee timed deliveries. Mother's day Sunday standard delivery time is between 9am - 5pm. Give us a call on (09) 525 2000 for other URGENT courier options.
 

Saturday Delivery

No problems, our fleet of drivers guarantee that orders placed before 10am (NZST) on any Saturday will be safely delivered by 5pm the same day.


Sunday & Public Holiday Delivery including overnight delivery services. 

We can deliver on Sunday within Auckland only. The fee for this service is $70.
NOTE: Free delivery on Valentines Day if it falls on a Sunday.

Around The World & those hard to get places

Our network of quality florists around the world and those hard to get to regional areas work with us to get your order delivered in 24-48 hours. This will cost a bit more.

 

 

Customer Service

Contact Us

Sylvia Park Mall Ph: (09) 525 2000 Botany Town Centre (09) 278 7727
Email: Lee@tomuri.co.nz
 

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